First Contact Center (FCC) is a leading provider of contact center outsourcing services, comprising customer service, secretarial/assistance services, inbound/outbound call center services, back office support, technical help desk support and non-voice services SMS/Chat support services to keep our clients connected with their potential & existing customers 24x7.
"The vital part of our strategy is Elated Customers. We believe in their growth because they are the ones with whom we grow." We continuously work on our technology and skills in order to provide our clients a distinguished project methodology as per industry standards and business processes in accordance to international standards and technology knowledge. We will keep bringing the good stuff to our clients in terms of the best practices, technologies and businesses models.